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Fire & Water - Cleanup & Restoration

New Cleaning Technology for SERVPRO of Kent Customers

2/19/2018 (Permalink)

State of the Art Soft Goods Cleaning Technology

When property damage occurs the initial focus is often on the larger pieces of someone’s life that was affected.  A roof, the kitchen floor, or the finished basement that needs to be repaired if the main focus of most involved.

When the dust of emotions and initial response settles the less noticeable pieces to someone’s life or business then presents itself.  The focus then moves to the “little things” in life that bring far more value than a dollar amount.

The blanket that your Aunt made.  The stuffed animal that your daughter won at the State Fair when she was 8.  Even those pair of shoes you bring out for special occasions, the ones they don’t even make anymore.  These are all items that sure, you could say are worth $9 for a stuffed animal, but honestly is there really an amount of money that can reimburse you for your emotional attachment?

At SERVPRO of Kent we had seen several customers that went through the painful process of “being reimbursed” for their contents throughout the years.  We wondered if there was something we could do to improve the level of services that we were providing.  There was a definite need based on the feedback we had received.

In June SERVPRO of Kent made the decision to invest in the Equipment and Training needed to provide state of the art soft contents cleaning in house.  SERVPRO of Kent is now using the Industry leading Esporta System to clean soft goods contents to Food Grade levels.  This has resulted in less items thrown away, lower claims costs, and a better experience for our customers.

The cleaning technology we now have in house is capable of cleaning a variety of soft goods:

– winter boots

– hiking boots

– leather slippers

– suede coats

– leather coats

– suede handbags

– leather handbags

– suede or leather hats

– stuffed animals or dolls

– throw or bed pillows

– bedding

– curtains or drapes


If you would like to learn more about the technology and process SERVPRO of Kent uses on soft goods cleaning please contact us today at 206-282-9500

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